Friday, July 27, 2012

Shipping Confusion for X1 Blade for Hallux Rigidus

Contact Name: Thomas Duxxxx Phone: 802-xxx-xxxx Email Address: txxdux@gmail.com Comments or Questions: Duplicate order: Marcia D. ordered an X1 Blade: order #2867. We were notified the order was rejected. I re-ordered: order #2871, which was shipped. We were then notified order #2867 was shipped. I replied to that email asking that you cancel order #2867, and explained it was now a duplicate order. There has been no reply from Indian Brace. What is the status of order # 2867? Thank you, Thomas D.

Answer: Friday, July 27, 2012 12:33 PM To: tomdux@gmail.com Subject: Order 2867 We only shipped the one and you were only charged for one under the second invoice. Sorry for the confusion. Clyde

Thanks for the update. We received the item today. It fits perfectly & is very comfortable after a brief walk. Tom

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